Last updated: August 24, 2026
We want Vocalistix to earn your trust, so our refund policy is simple and fair. No dark patterns, no hoops.
Every new account starts with a 3 day free trial. You are not charged during the trial. We never bill you before the trial ends, and we show you the exact amount and date before any charge.
You can cancel a subscription at any time, in one step, from your account. When you cancel, you keep access through the end of the period you already paid for, and you are not billed again. There are no cancellation fees and no phone calls required.
If the Service fails to work due to a technical problem on our side, you may request a full refund within 30 days, no questions asked. Just contact us and tell us what happened. We would rather refund a frustrated customer than keep money we did not earn.
Monthly and Annual plans are billed in advance for the period. If you cancel, your access continues until the end of that period and does not renew. We do not provide pro rated partial refunds for an unused portion of a period, except in the case of a technical failure as described above.
The Day Pass is a one time charge for 24 hours of access and does not auto renew. Because it is consumed immediately, it is non refundable once used, except in the case of a technical failure that prevented you from using it, in which case the 30 day technical failure refund applies.
Cancel in one step from your account settings. For a refund, contact [email protected] with the email on your account and a short note. We aim to respond quickly.
If you purchased a subscription through the Apple App Store or Google Play, refunds for those purchases are handled by Apple or Google under their policies. Contact them for store purchases, or contact us and we will help point you in the right direction.
Back to Vocalistix